State Farm® Insurance Agent Bruce Kitterman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Trevor Walsh
March 5, 2026
"Melissa is always quick to help me with switching and adding vehicles to my policy. She recently helped me with my latest vehicle change via text message so that I didn’t have to take any time out of my day! She answered all my questions and set me up with my policy right away! Thank you!"
"Hi Trevor, we really appreciate you taking the time to share your experience! Melissa is fantastic at making sure everything goes smoothly, and we’re glad she could help you update your policy quickly and without any hassle. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!"
justin hammons
March 5, 2026
"Just moved to Rapid from out of state. Kameron was great on replying to emails before I got to town and also fully reviewed my policy after I moved and was easy to work with."
"Hi Justin, welcome to Rapid, and thank you for sharing your experience! We’re glad Kameron was able to assist you promptly and make your transition smooth. It’s great to hear the policy review was helpful and that you found working with Kameron easy. If you have any questions or need further assistance, we’re always here to help!"
Dan Dolan
March 4, 2026
"Prompt, professional, and friendly service"
"Hi Dan, we appreciate you taking the time to share your experience! Providing prompt, professional, and friendly service is our priority, and we’re happy to hear we hit the mark. Looking forward to serving you again!"
Susan Dong
March 4, 2026
"Melissa was sooo helpful. Her caring attitude & professionalism were evident throughout the process. She did a great job in following up. I appreciate her support."
"Hi Susan, we’re delighted to hear that Melissa was able to assist you with such care and professionalism. It’s wonderful to know her follow-up and support made a difference. Thank you for taking the time to share your experience!"
Sunshine Tullis
March 3, 2026
"Melissa responds quickly and is very helpful!"
"Thank you for your 5-Star review! From all of us at Kitterman State Farm, we hope you have a wonderful day!"
Tani Cox
February 27, 2026
"I am more than happy with my insurance with State Farm. My agent, Duke, was over the top helpful with getting me the best rate and coverage. He made the process easy for me and all I had to do was show up and decide on what I wanted to do. Thank you Duke!"
"We sincerely appreciate your thoughtful review and for choosing State Farm for your insurance coverage. It is gratifying to know that Duke was able to guide you smoothly through the process and help you find the best rate and coverage to suit your needs. Your satisfaction is very important to us, and we are grateful for your kind acknowledgment of Duke’s dedication. Please feel free to contact us anytime should you need further assistance."
Shelley Simon
February 27, 2026
"Ben was very cordial and knowledgeable. We had a good visit while he explained the different insurance policies to me. I will hope to have him as my agent in the future!"
"Hi Shelley, thank you for your thoughtful review. We are pleased to hear that Ben provided you with knowledgeable and courteous service during your visit. It is our goal to ensure our clients fully understand their insurance options, and we look forward to the possibility of serving as your agent in the future. Should you have any further questions or require assistance, please do not hesitate to contact us."
Patrick Pryor
February 26, 2026
"Kameron is a great agent. I highly recommend him"
"Thank you so much for your kind words and recommendation! I'm thrilled to hear you had a great experience. It was a pleasure working with you, and please don’t hesitate to reach out if you need anything in the future! ~Bruce Kitterman State Farm"
Olivia Ellstrom
February 25, 2026
"Ben has been nothing but helpful and patient!"
"Thanks so much for your thoughtful review! I’m glad I could assist you and provide the patience you deserved. Looking forward to helping you again whenever you need it! ~Bruce Kitterman State Farm"
LeAnn Stack
February 25, 2026
"I found them to be very helpful and friendly."
"I really appreciate your feedback! It’s great to know you had a positive experience with our team. Please feel free to reach out anytime—we’re always here to help! ~Bruce Kitterman State Farm "
Dylan Dunn
February 24, 2026
"Kameron Cochran was very helpful and kind on the phone. Great agent."
"Hello, Dylan! Thank you for your 5-star review! It's great to hear that Kameron provided the helpful and kind service we strive to provide to all our customers. We look forward to servicing all your insurance needs in the future. Thank you, Dylan and welcome to Kitterman State Farm! "
Dale Cote
February 16, 2026
"Melissa did a fantastic job getting me a quote for RV insurance and very fast. I am extremely satisfied with the service."
"We’re so glad Melissa could assist you promptly with your RV insurance quote! Your satisfaction means a lot to us, and we’re here whenever you need support in the future. Thanks for choosing us! ~Bruce Kitterman State Farm"
Thomas Odeen
February 10, 2026
"I had the pleasure & privilege of sitting down with Melissa to go over our policies! Melissa, as with everyone at Kitterman State Farm, was genuinely engaged in the whole of our discussion! She was gracious with her time an answered all of my questions! Always a joy to do business with Kitterman State Farm and wouldn’t dream of going anywhere else for my insurance needs!"
"We’re so grateful for your thoughtful review! It’s wonderful to hear that Melissa took the time to thoroughly go over your policies and answer all your questions. At Kitterman State Farm, we strive to provide attentive and personalized service, and your feedback means the world to us. Thank you for choosing us for your insurance needs — we look forward to continuing to support you in the future! ~Bruce Kitterman State Farm"
Dux Galt
February 5, 2026
"Duke saved me $100/mo. Very polite and helpful."
"Thank you so much for your kind words! We’re thrilled to hear that Duke was able to help you save $100 a month. We’ll be sure to pass along your compliments to him. If you ever need anything else, don’t hesitate to reach out! ~Bruce Kitterman State Farm"
Vickie Shriver
February 4, 2026
"Was very happy with sincerity of the employees. Happy Happy. Future assistance Duke is finding out what I need. And look in the future to have all my concerns to be in a bundle that I can afford. I am looking to the future with clearer eyes. Glad I have State Farm on my team. Again very happy. Sincerely Vickie Shriver"
"Hi Vickie, We truly appreciate your thoughtful feedback! It’s great to hear that our team’s sincerity has made a positive impact and that Duke is working with you to address your needs. We’re excited to help you organize your coverage in a way that’s both comprehensive and affordable. Knowing you feel confident about the future means a lot to us. ~Bruce Kitterman State Farm"
Vivi Life
February 3, 2026
"Hi Melissa, I just wanted to say thank you so much for being so helpful with my auto and life insurance. You made everything so easy to understand, and I really appreciate your professionalism. I’ll definitely be recommending you to my friends!"
"I really appreciate you taking the time to share your experience! Helping you navigate your auto and life insurance was a pleasure, and I’m thrilled to hear that everything was straightforward and professional. Your referrals mean so much, and I’m here anytime you or your friends need support. Thanks again. ~Bruce Kitterman State Farm"
paul real
February 2, 2026
"Melissa has been a great help in keeping my policy up to date, when I needed changes made."
"We really appreciate your feedback! It’s great to know that Melissa has been able to assist you with updating your policy when needed. Thanks for choosing us—we’re always here to help whenever you need any changes or support! ~Bruce Kitterman State Farm"
KJ Watson
January 31, 2026
"Talked with Duke for a while, he answered all my questions (I had a lot). He was great."
"Thank you KJ, for taking the time to share your experience! I’m glad to hear that Duke was able to answer all your questions and provide great support. We’re always here to help, so don’t hesitate to reach out anytime! ~Bruce Kitterman State Farm"
Ron Sasso
January 30, 2026
"Excellent service and communication. Very helpful!"
"Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with our service and communication. We’re always here to help whenever you need us! ~Kitterman State Farm"
Emily Maryanski
January 28, 2026
"Thanks Duke. You have been incredibly helpful, I appreciate your communication with me. This whole process has been made so easy because of you. Thanks again"
"Thank you so much for your kind words! We're thrilled to hear that Duke was able to make the process easy and that his communication was helpful. We'll be sure to pass along your appreciation to him. Thanks again for your support!"
Tamara Hoefer
January 27, 2026
"Bruce Kitterman State Farm office has been very helpful with getting me through to the elusive claims department in order to finalize the claim on my older car. They also got right on the task of getting my new car covered and my new insurance cards to me. I’m very happy with their willingness to serve me and get the job done promptly. I’ve had help from several different people in the office and they were all knowledgeable and able to help me with my coverage needs right away."
"Thank you so much for your thoughtful and detailed 5-star review! We’re delighted to hear that our team at Bruce Kitterman State Farm was able to assist you promptly and effectively with your claims and new coverage on your new vehicle! Providing knowledgeable and friendly service is our top priority, and your kind words mean a lot to all of us. We truly appreciate your trust and look forward to continuing to serve your insurance needs! ~ Bruce Kitterman State Farm"
Jeanette Boyd
January 23, 2026
"Erica was great, listened to my needs, made some suggestions and got me car insurance for a great price"
"Thank you for highlighting our service! We’re proud to help our Rapid City neighbors find peace of mind. – Bruce Kitterman - State Farm Insurance Agent"
Matt Sadler
January 20, 2026
"Duke is a fantastic agent and did a great job saving me money on my premium with State Farm! Highly recommend!"
"Thank you so much for your kind words! We're thrilled to hear that Duke was able to help you save on your premium. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out."
Adam Braun
January 20, 2026
"We worked with Ben on a quote for home owner and vehicle insurance. He was very thoughtful in his quote and took the time to explain his recommendations. I highly recommend the Kitterman agency and especially Ben!"
"Thank you for your wonderful feedback! We're glad to hear that Ben provided thoughtful recommendations and took the time to explain everything clearly. We appreciate your high recommendation of both Ben and the Kitterman Agency. Please don't hesitate to reach out if you need any further assistance!"
LeAnn Vance
January 13, 2026
"Melissa is as absolutely amazing with her fast and professional service - within 4 minutes she was able to take care of my request. Always kind and professional. Thanks, Melissa!!"
"Thanks a bunch for the awesome review! We’re so happy Melissa could help you quickly and professionally. We’ll make sure to share your kind words with her. Looking forward to helping you again soon!"