State Farm® Insurance Agent Bruce Kitterman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Richard Burgess
October 23, 2025
5
out of
5
rating by Richard Burgess
"It was excellent talking to Matt about additions and updates to my existing policies. I have confidence working with this office. UPDATE: Since posting my initial review, my confidence in this office has only grown. Specifically, working with Teilla has been amazing! She patiently worked with my wife and I to supplement our existing coverage as well as add new policies. She answered all of our questions with that rare combination of professionalism, competence, and friendliness. Thanks so much!"
We responded:
"Thank you for adding to your already amazing review, Richard! We are so happy to hear that Mat was helpful originally, and now Teilla! She is a great member of our team, always striving to provide the best service. Thank you for this great update, Richard, and thank you for choosing Bruce Kitterman State Farm!"
Holly Arlaud
October 23, 2025
5
out of
5
rating by Holly Arlaud
"Melissa was very quick to respond to me when I asked for an insurance quote. I appreciate her prompt response."
We responded:
"Holly, thank you for leaving this kind review about Melissa! We are so happy to hear she was prompt in taking care of our amazing customers. Thank you for choosing Bruce Kitterman State Farm!"
Bill W
October 22, 2025
5
out of
5
rating by Bill W
"I recently bought a classic Corvette and reached out to Kaylee at State Farm to help me get insurance coverage for it. She asked me for the information that she needed and worked with their underwriting department to get everything set up. The process was very simple and Kaylee kept me informed and provided the needed documentation when done. She did an excellent job. I highly recommend her and the team at Kitterman State Farm."
We responded:
"Thank you, Bill, for leaving this 5-star review about Kaylee! We are happy to hear she made this process easy, provided information in a timely manner, and got you ready to hit the road in the new Corvette! Thank you for choosing Bruce Kitterman State Farm!"
Gavin MacNamara
October 22, 2025
5
out of
5
rating by Gavin MacNamara
"I spoke with Kaylee today and she is wonderful! We went into detail about if my policy was fitting for me or if any updates or changes must be made. Of course there's nothing to change... Mr. Kitterman's team does it right the first time, every time! She is very professional and I'm glad she's on the team. Thanks, Kaylee!"
We responded:
"Thank you, Gavin, for this amazing review! We are glad to hear Kaylee was able to review your policy and that it fit your needs without any adjustments. We look forward to continuing to serve your insurance needs and thank you for choosing Bruce Kitterman State Farm!"
Erik Haakedahl
October 21, 2025
5
out of
5
rating by Erik Haakedahl
"Ben Tordsen is polite, professional and really knows insurance. We moved to State Farm with better coverage for home and auto and saved $3,800.00 annually. Outstanding experience ~ we highly recommend State Farm and Ben Tordsen."
We responded:
"Greetings Erik. Wow! $3,800 in annual savings is always a great day! We love hearing stories like this from our new customers. Welcome to Kitterman State Farm. Thank you for recommending us and Ben. He is a huge asset to our office and we can't say enough what your feedback and recommendation mean to Ben and all of us!"
Rodger Cassat
October 16, 2025
5
out of
5
rating by Rodger Cassat
"Amazing, the took care of everything from estimates to rental car ."
We responded:
"Rodger! Thank you for this 5-star review, we are glad Kaylee was able to take care of that for you. If you have any questions with that claim, don't hesitate to reach out. Thank you for choosing Bruce Kitterman State Farm!"
Jeffrey Balliet
October 15, 2025
5
out of
5
rating by Jeffrey Balliet
"I have been a State Farm customer all my life (68 years) and I had a question concerning my daughter’s life insurance policy. Teilla was not sure about my concern and she assured me she would get me the information. In a few short minutes she contacted me and provided the information I had inquired about, detailing the different scenarios and going above and beyond. Teilla definitely defines the “GOOD NEIGHBOR” customer service that all businesses need to follow. Thanks again for your assistance and professionalism."
We responded:
"Thank you, Jeffrey, for this glowing review! Teilla is a great asset to our team, and we are so happy to hear she was able to research and get the information you needed on your daughter's life insurance policy. She truly represents a "good neighbor"! Thank you for choosing Bruce Kitterman State Farm!"
Alysha Gregg
October 15, 2025
5
out of
5
rating by Alysha Gregg
"I spoke with Melissa today and she has been absolutely amazing helping us transition our coverage during our move. Thank you!"
We responded:
"This is such a kind review, Alysha! Thank you for letting us know how great Melissa has been during your move. She is such a valued member of our team. Thank you for choosing Bruce Kitterman State Farm!"
Da'Kota-Le Burnett
October 15, 2025
5
out of
5
rating by Da'Kota-Le Burnett
"Very wonderful company with the agent Melissa she was very engaging helped me with anything I needed and always was very considerate of my well being and does everything they can do to ensure things run smoothly and safely definitely 100% recommend for this amazing state farm staff and agency! ☺️"
We responded:
"Da'Kota-le, thank you for this amazing review! Melissa is a huge asset to our agency, whether it's her kind nature, or her ability to make any conversation smooth and easy, we appreciate her! Thank you for choosing Bruce Kitterman State Farm and sharing your thoughts!"
katie accordino
October 14, 2025
5
out of
5
rating by katie accordino
"Our experience setting up our home owners and car insurance with Ben was great! He was extremely helpful and easy to get a hold of. We were even living overseas with an 8 hour time difference, but Ben was able to get us quotes and any info we needed in a timely manner. We highly recommend him and this agency."
We responded:
"Thank you for this great review, Katie! We are so happy to hear that Ben was available with the time difference and helpful through the process. Thank you for choosing Bruce Kitterman State Farm!"
Amanda Senft
October 13, 2025
5
out of
5
rating by Amanda Senft
"Melissa was incredibly helpful in updating our policy with the latest discounts and bundles. She took the time to answer all of my questions promptly and thoroughly. This office has always provided excellent service with friendly and knowledgeable staff."
We responded:
"Thank you, Amanda, for sharing your experience with Melissa in this great review! Melissa is a valued part of the team, always providing great service. We are so happy to hear she was prompt and thorough! Thank you for choosing Bruce Kitterman State Farm!"
Suzette Wall Pate
October 13, 2025
5
out of
5
rating by Suzette Wall Pate
"I can't say enough about these young ladies that go above and beyond to assist starting with Tila... Who answers the phone and is always so polite and courteous and helpful to Kaylee who has helped me tremendously with my claim..... I am 62 and not tech savvy and she stayed late to meet with me and help me with the online claim process and I am so grateful for both of these ladies kindness and courtesy they truly make a difference"
We responded:
"Thank you for this amazing review, Suzette! We are so happy to hear that Teilla and Kaylee went above and beyond. We aim to always go that extra mile! Thank you for choosing Bruce Kitterman State Farm, and for trusting us with your insurance needs over the past year!"
Kinley Dendup
October 11, 2025
5
out of
5
rating by Kinley Dendup
"Very helpful and fast results, thanks a lot"
We responded:
"Thank you for the wonderful 5 Star rating, Kinley!"
Ralph and Jeanne Alley
October 9, 2025
5
out of
5
rating by Ralph and Jeanne Alley
"Great insurance agent, handles all of our needs quickly and easily! And they are always happy to answer all our questions. Melissa recently helped us with our insurance needs and she was awesome to work with. Definitely recommend the team at Bruce Kitterman State Farm!"
We responded:
"Hey Ralph & Jeanne! It is so great to hear from you. It is always so nice to get a recommendation for the entire team at Kitterman State Farm. Thank you! We appreciate all of our great customers like you and want to thank you for you business."
Monica Halloran
October 8, 2025
5
out of
5
rating by Monica Halloran
"Melissa. Was so helpfull explaining different options to me. Thank you so much!"
We responded:
"Thank you Monica! We always appreciate hearing our team is helping our customers. It's good to know Melissa is fulfilling our promise. Have a wonderful evening!"
Holly Steele
October 8, 2025
5
out of
5
rating by Holly Steele
"This morning I called requesting assistance regarding my policies. I was away from my residence, so I didn't have access to my personal home files. I was lucky enough to have a very understanding and helpful young lady (Maleah) come to my aid. She was very patient while I explained what I needed....within a few short minutes she had given me answers to all of my questions. I only wish more offices had staffing that was as efficient and helpful as Maleah. Good job State Farm!!!!!"
We responded:
"Thank you so much for sharing your experience! We're delighted to hear that Maleah was able to assist you with your policies and provide the support you needed while you were away from home. Our team at Bruce Kitterman State Farm is dedicated to offering efficient and helpful service, and it’s wonderful to know that Maleah exemplified these values during your call. We appreciate your kind words and your feedback about our office. If you have any more questions regarding your policies or need further assistance in the future, don’t hesitate to reach out. We're here to help!"
Wilson Nguyen
October 7, 2025
5
out of
5
rating by Wilson Nguyen
"I’m an agent team member from Houston and had a client who recently moved up to South Dakota and needed their insurance taken care of. Duke was able to make the process smooth and easy for both us and the customer and he was extremely pleasant and knowledgeable to work with. If you are moving to South Dakota and are worried about your insurance rest easy as the team here provides exceptional and quick service and makes everything streamlined and simple for you! Would highly recommend working with the agency as they are professional, efficient, and friendly! Thanks Duke once again for taking care of our good neighbors that moved from Texas!"
We responded:
"Hi Wilson! Wow, thanks for the awesome review! We’re so happy Duke could help make your customers move to South Dakota hassle-free. It’s always great to connect with fellow State Farm teammates like yourself and know we’re all working together to support our customers—no matter the state! We really appreciate you trusting us with your client’s insurance needs and for the shoutout. If you ever have more neighbors moving North, send them our way!"
Matt Evans
October 7, 2025
5
out of
5
rating by Matt Evans
"Duke was nothing short of exceptional. In addition to providing us with a bundled rate that was far lower than what other companies were offering us, he was kind, professional, and treated us like people as opposed to a sale. I could not recommend him enough."
We responded:
"Welcome to Kitterman State Farm, Matt! It is so nice to hear Duke provided you with exceptional service and a bundled rate that exceeded your expectations. Treating our clients with kindness and professionalism is very important to us, and we’re glad that Duke made you feel valued beyond just a sale. We truly appreciate your recommendation and look forward to continuing to serve your property and vehicle insurance needs!"
Nicholas Yacovelli
October 6, 2025
5
out of
5
rating by Nicholas Yacovelli
"State Farm has been good to me, the cost to coverage has always beaten out the competition, but it's the agents that make all the difference. I Can't thank Bruce and his team enough for their help, service, support and great savings. On most occasions I've been dealing with Melissa, who's knowledgeable, patient, prompt, and aways a pleasure to deal with."
We responded:
"Greetings Nicholas! It's great to see your truck and RV out on the road. Thanks for sharing the picture! We're thrilled to hear that Bruce, Melissa, and the entire team at Kitterman State Farm have been able to provide you with excellent service, support, and great savings. We truly believe that our team makes all the difference, and your feedback means a lot to us. Please don’t hesitate to reach out if you ever need anything else with your property or vehicle insurance. We look forward to continuing to serve you!"
Celine Bobb
October 6, 2025
5
out of
5
rating by Celine Bobb
"Excellent customer service!!! Very patient and efficient!!!"
We responded:
"Thank you Celine. Excellent customer service is a cornerstone at Kitterman State Farm. We appreciate hearing you were satisfied. Have a great afternoon!"
MrACV24
October 4, 2025
5
out of
5
rating by MrACV24
"Duke is very professional and personable. He was able to cut my home insurance and auto policies in half. Do yourself a favor and give him a call, you won't be disappointed."
We responded:
"We really appreciate you taking the time to share your experience! It’s great to know Duke could help lower your home and auto insurance costs so dramatically. Thanks for trusting us with your insurance needs—and for spreading the word. Welcome to Kitterman State Farm!"
Marianne Dillon
October 3, 2025
5
out of
5
rating by Marianne Dillon
"Bruce Kitterman is the absolute best at getting you information you need when you need it!! He always responds quickly, and has always been a pleasure to deal with!!"
We responded:
"Good morning, Marianne! Thank you for the fantastic feedback. At Kitterman State Farm, we take pride in providing timely and helpful information, and we’re glad to hear we are a pleasure to work with to boot! We appreciate your trust and look forward to supporting your insurance needs in the future!"
Fotios Sakadaris
October 2, 2025
5
out of
5
rating by Fotios Sakadaris
"What a great experience!!! Fast, friendly, knowledgeable and affordable."
We responded:
"Thank you so much for your wonderful review, Fotios! We're thrilled to hear you had such a great experience with Duke. We strive to provide fast, friendly service. Thank you for choosing Bruce Kitterman State Farm!"
Danielle Kaiser
September 25, 2025
5
out of
5
rating by Danielle Kaiser
"Thank you Kaylee, appreciate your kindness!"
We responded:
"You’re very welcome, Danielle! Kaylee, who is happy to help anytime, is a great representation of the team we have at Kitterman State Farm. Thanks for your great review!"
Maddy Degoyette
September 25, 2025
5
out of
5
rating by Maddy Degoyette
"Duke Mickle with State Farm was absolutely amazing! He made switching from my other insurance a breeze, I definitely recommend using him for all your needs. I will definitely be recommending him to all my family and friends."
We responded:
"Thanks so much for the shout-out, Maddy! Duke’s goal is to make insurance simple and stress-free, so it’s awesome to hear he delivered. We’re thrilled you feel confident recommending him to your family and friends—that means a lot to us. If you ever need anything else, we’ve got you covered!"