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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jen Jolley

April 26, 2025

5  out of  5
rating by Jen Jolley
"Kameron Cochran was awesome to work with. Thank you for time and efforts in helping me with my insurance needs!"
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Spencer Johnson

April 25, 2025

5  out of  5
rating by Spencer Johnson
"Melissa reached out to me and informed me of a potential gap in my coverage and did a great job following up and answering all my questions! Highly recommend!"
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Robert DeMersseman

April 25, 2025

5  out of  5
rating by Robert DeMersseman
"Duke was extremely knowledgeable, helpful, and professional! We thoroughly enjoyed meeting Duke and working with him to get our insurance coverage."
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Sheri Readd

April 24, 2025

5  out of  5
rating by Sheri Readd
"Ben was very courteous and friendly and saved us a lot of money with great coverage. Highly recommended!"
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Soren Sasso

April 24, 2025

5  out of  5
rating by Soren Sasso
"Excellent rates and friendly service, saved me $700 on homeowners insurance."
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Wendy Simmons

April 23, 2025

5  out of  5
rating by Wendy Simmons
"I worked with Mat on my home and auto insurance. He was quick with quotes and answered all my questions. He was super friendly and so pleasant to work with. I highly recommend him!"
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Beth Goodwin

April 22, 2025

5  out of  5
rating by Beth Goodwin
"Wonderful service and product knowledge. Mat!!"
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Leland Higaki

April 18, 2025

5  out of  5
rating by Leland Higaki
"We bought a new SUV for my wife and we needed to get insurance on it quickly. She was in the process of starting a new job and had to drive to appointments. We contacted our State Farm office and Melissa Rivers took fantastic care of us. We got our new insurance cards and binder in less than 24 hours after we sent in our request. This girl is totally awesome and she made the process smooth and easy with no problems. She listened and then got us exactly what we wanted!! Thank you, Melissa!!"
We responded:
"Thank you so much for taking the time to share your experience! We’re thrilled to hear that Melissa and the Kitterman State Farm team provided you with fantastic service while helping secure insurance for your new SUV. It’s wonderful to know that she was able to make the process smooth and efficient, especially with your wife’s new job and appointments in mind. We appreciate your kind words and are glad that you felt listened to and supported throughout the process. Your satisfaction is our priority, and we’re here to help whenever you need us in the future. Thank you again for choosing our State Farm office, and congratulations on the new SUV!"
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Michael Pflaum

April 18, 2025

5  out of  5
rating by Michael Pflaum
"Melissa was very informative and a pleasure to work with as we added insurance on a new vehicle with State Farm. She made things easy and helped us sort out our options. Thank you Melissa!"
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Melissa provided you with informative and enjoyable service while helping you add insurance for your new vehicle. Our goal is to make the process as easy as possible, and it’s great to know that Melissa was able to assist you in sorting out your options. We appreciate your kind words and your trust in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!"
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Leslie Leipold

April 16, 2025

5  out of  5
rating by Leslie Leipold
"Just wonderful! Kameron Cochran was the agent we worked with. With the yearly unreasonable increases we kept getting from our old homeowner insurance company we realized we had to do something. I had used State Farm years ago and had a coworker recently that moved her policy to State Farm, so I called the agent she used. We’d been with the prior company for over 20 years, so the switch was daunting. Kameron was nothing but professional and reassuring. He met with me and explained all the details of the quote and what to expect moving forward. Not only was the homeowners insurance significantly less, but he included quotes on our vehicles and we added an umbrella policy. The entire experience and switch was easy, Kameron kept me posted as things were completed. He was responsive to all my questions. He is a great representative of State Farm and we’re happy and relieved to know we have better coverage for a reasonably priced insurance moving forward. Highly recommend!"
We responded:
"Thank you so much for your kind and detailed review! We are thrilled to hear about your positive experience with Kameron Cochran. Switching insurance after so many years can indeed be daunting, but it’s wonderful to know that Kameron was able to provide you with professional, reassuring service throughout the process. We’re glad that he took the time to explain the details of your new homeowners, vehicle, and umbrella policies, and that you found the coverage to be both comprehensive and reasonably priced. Your recommendation means a lot to us, and we’re grateful for your trust in Kitterman State Farm. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Nicole Petrik

April 9, 2025

5  out of  5
rating by Nicole Petrik
"Melissa was so easy to work with and this process, she was so nice and quick in responding to me. I appreciate all she did to make it an easy decision to be staying with State Farm!! Thank you Melissa!!!"
We responded:
"Welcome to the Kitterman State Farm family, Nicole! Providing great policies and service all while saving customers money is always our goal!"
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Joe Hickman

April 9, 2025

5  out of  5
rating by Joe Hickman
"Melissa was so helpful in adding a camper to our policy! She was very quick and precise when I called less than an hour before the office closing, in order to get my info to the bank quickly. We were having phone connection problems, so she texted me the info she needed. She sent an email within MINUTES with everything I needed! Thank you for going above and beyond when many businesses don’t now a-days!!"
We responded:
"Enjoy your new camper, Joe! We appreciate your business and hope you have a great summer. "
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Joshua Speidel

April 4, 2025

5  out of  5
rating by Joshua Speidel
"Melissa was knowledgeable, providing information on what coverages I needed and with bundling saved me money."
We responded:
"Thank you Joshua! Melissa is such a great resource for our customers and our team. We are so glad she was able to help you bundle and save!"
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Wanda O'Rourke

April 2, 2025

5  out of  5
rating by Wanda O'Rourke
"Kaylee called with GOOD news. I saw the incoming # and immediately thought... OH NOO. Thank you Kaylee for letting me know."
We responded:
"Sounds like Kaylee turned your 'OH NOO' into a 'YAHOO!' 🎉 Sometimes a call can feel like a surprise party, and it sounds like she brought the good vibes! Thanks for sharing your experience!"
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Heather Hansen

April 2, 2025

5  out of  5
rating by Heather Hansen
"Melissa was very helpful, got me the best rates and made sure I had all my bases covered! Glad i went with State farm"
We responded:
"Thank you Heather! On behalf of Kameron and the crew at Kitterman State Farm, we are happy you went with us as well!"
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Gwyn Wathen

March 31, 2025

5  out of  5
rating by Gwyn Wathen
"Recently purchased a new vehicle, Melissa was super easy to work with and got the new vehicle insured in no time. Great job Melissa!"
We responded:
"Fantastic to hear that Melissa made the process of insuring your new vehicle so smooth! We’re proud to have her on our team, and we appreciate your kind words about her service. Enjoy your new ride!"
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Greg Buck

March 28, 2025

5  out of  5
rating by Greg Buck
"Just a quick note of appreciation for Melissa Rivers. She was very competent and helpful!"
We responded:
"We're excited to hear about your positive experience with Melissa! Her competence and helpfulness are truly valued, and we’re glad she could assist you. We appreciate your feedback!"
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Chelsie Sears

March 26, 2025

5  out of  5
rating by Chelsie Sears
"Melissa is absolutely amazing and very sweet and helpful. I'm sure my questions were silly, but she was so helpful and kind."
We responded:
"Thank you for your kind words! We're so glad to hear that Melissa was able to assist you and make you feel comfortable with your questions. No question is silly, and we’re always here to help. We appreciate your feedback!"
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Anna Luthy

March 26, 2025

5  out of  5
rating by Anna Luthy
"Matt is an amazing insurance agent! He was great to deal with and was able to save me a lot of money."
We responded:
"We're so glad to hear that Mat was able to help you save money and provide a great experience. Your satisfaction is our top priority, and we appreciate your support!"
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Melanie Tish

March 26, 2025

5  out of  5
rating by Melanie Tish
"Ben has been beyond helpful in getting our new house covered. He is super easy to work with, knowledgeable & has a great personality 😊. After 10+ years with the same agent, switching companies was difficult, but Ben made us feel welcomed & valued. It was a seamless switch. I would & will recommend Ben to anyone looking for new insurance."
We responded:
"We really appreciate your glowing review! We're thrilled to hear that Ben provided such a positive experience during your transition. We appreciate your recommendations and look forward to assisting you for many years to come!"
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Tommy Patton

March 25, 2025

5  out of  5
rating by Tommy Patton
"Ben Tordsen was great! Looking forward to working with him for a long time."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Ben made a positive impression. We look forward to continuing to work with you as well!"
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Elliott Anderson

March 25, 2025

5  out of  5
rating by Elliott Anderson
"Melissa was efficient in getting back to me, assisting in completing necessary paperwork, and ultimately helping me protect what I care about. Thanks Melissa!"
We responded:
"Thank you, Elliott for the five-star rating! We’re honored to have you as a customer at our State Farm office in Rapid City, SD."
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Bob Burdick

March 21, 2025

5  out of  5
rating by Bob Burdick
"Melissa is awesome got my car insurance updated right away"
We responded:
"Welcome to the Kitterman State Farm family Bob! "
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Linda Heinrich-Gunn

March 21, 2025

5  out of  5
rating by Linda Heinrich-Gunn
"Kameron was great to work with! He went out of his way to make sure I got the perfect insurance for my needs. Highly recommend."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kameron was able to assist you in finding the perfect insurance for your needs. Your recommendation means a lot to us! If you ever need further assistance, please don't hesitate to reach out."
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Rod Susan Gillett

March 19, 2025

5  out of  5
rating by Rod Susan Gillett
"We just purchased a vehicle and Melissa was extremely helpful and responded quickly to our request.. She was very courteous over the phone and was quick to respond through text message.. Thank you Melissa for your help…"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Melissa was able to assist you promptly and courteously during your vehicle purchase. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you need any further assistance, don’t hesitate to reach out. Enjoy your new vehicle!"