Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trevor Walsh

Trevor Walsh

March 5, 2026

5  out of  5
rating by Trevor Walsh
"Melissa is always quick to help me with switching and adding vehicles to my policy. She recently helped me with my latest vehicle change via text message so that I didn’t have to take any time out of my day! She answered all my questions and set me up with my policy right away! Thank you!"
We responded:
"Hi Trevor, we really appreciate you taking the time to share your experience! Melissa is fantastic at making sure everything goes smoothly, and we’re glad she could help you update your policy quickly and without any hassle. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!"
Profile photo of justin hammons

justin hammons

March 5, 2026

5  out of  5
rating by justin hammons
"Just moved to Rapid from out of state. Kameron was great on replying to emails before I got to town and also fully reviewed my policy after I moved and was easy to work with."
We responded:
"Hi Justin, welcome to Rapid, and thank you for sharing your experience! We’re glad Kameron was able to assist you promptly and make your transition smooth. It’s great to hear the policy review was helpful and that you found working with Kameron easy. If you have any questions or need further assistance, we’re always here to help!"
Profile photo of Dan Dolan

Dan Dolan

March 4, 2026

5  out of  5
rating by Dan Dolan
"Prompt, professional, and friendly service"
We responded:
"Hi Dan, we appreciate you taking the time to share your experience! Providing prompt, professional, and friendly service is our priority, and we’re happy to hear we hit the mark. Looking forward to serving you again!"
Profile photo of Susan Dong

Susan Dong

March 4, 2026

5  out of  5
rating by Susan Dong
"Melissa was sooo helpful. Her caring attitude & professionalism were evident throughout the process. She did a great job in following up. I appreciate her support."
We responded:
"Hi Susan, we’re delighted to hear that Melissa was able to assist you with such care and professionalism. It’s wonderful to know her follow-up and support made a difference. Thank you for taking the time to share your experience!"
Profile photo of Sunshine Tullis

Sunshine Tullis

March 3, 2026

5  out of  5
rating by Sunshine Tullis
"Melissa responds quickly and is very helpful!"
We responded:
"Thank you for your 5-Star review! From all of us at Kitterman State Farm, we hope you have a wonderful day!"
Profile photo of Tani Cox

Tani Cox

February 27, 2026

5  out of  5
rating by Tani Cox
"I am more than happy with my insurance with State Farm. My agent, Duke, was over the top helpful with getting me the best rate and coverage. He made the process easy for me and all I had to do was show up and decide on what I wanted to do. Thank you Duke!"
We responded:
"We sincerely appreciate your thoughtful review and for choosing State Farm for your insurance coverage. It is gratifying to know that Duke was able to guide you smoothly through the process and help you find the best rate and coverage to suit your needs. Your satisfaction is very important to us, and we are grateful for your kind acknowledgment of Duke’s dedication. Please feel free to contact us anytime should you need further assistance."
Profile photo of Shelley Simon

Shelley Simon

February 27, 2026

4  out of  5
rating by Shelley Simon
"Ben was very cordial and knowledgeable. We had a good visit while he explained the different insurance policies to me. I will hope to have him as my agent in the future!"
We responded:
"Hi Shelley, thank you for your thoughtful review. We are pleased to hear that Ben provided you with knowledgeable and courteous service during your visit. It is our goal to ensure our clients fully understand their insurance options, and we look forward to the possibility of serving as your agent in the future. Should you have any further questions or require assistance, please do not hesitate to contact us."
Profile photo of Patrick Pryor

Patrick Pryor

February 26, 2026

5  out of  5
rating by Patrick Pryor
"Kameron is a great agent. I highly recommend him"
We responded:
"Thank you so much for your kind words and recommendation! I'm thrilled to hear you had a great experience. It was a pleasure working with you, and please don’t hesitate to reach out if you need anything in the future! ~Bruce Kitterman State Farm"
Profile photo of Olivia Ellstrom

Olivia Ellstrom

February 25, 2026

5  out of  5
rating by Olivia Ellstrom
"Ben has been nothing but helpful and patient!"
We responded:
"Thanks so much for your thoughtful review! I’m glad I could assist you and provide the patience you deserved. Looking forward to helping you again whenever you need it! ~Bruce Kitterman State Farm"
Profile photo of LeAnn Stack

LeAnn Stack

February 25, 2026

5  out of  5
rating by LeAnn Stack
"I found them to be very helpful and friendly."
We responded:
"I really appreciate your feedback! It’s great to know you had a positive experience with our team. Please feel free to reach out anytime—we’re always here to help! ~Bruce Kitterman State Farm "
Profile photo of Dylan Dunn

Dylan Dunn

February 24, 2026

5  out of  5
rating by Dylan Dunn
"Kameron Cochran was very helpful and kind on the phone. Great agent."
We responded:
"Hello, Dylan! Thank you for your 5-star review! It's great to hear that Kameron provided the helpful and kind service we strive to provide to all our customers. We look forward to servicing all your insurance needs in the future. Thank you, Dylan and welcome to Kitterman State Farm! "
Profile photo of Dale Cote

Dale Cote

February 16, 2026

5  out of  5
rating by Dale Cote
"Melissa did a fantastic job getting me a quote for RV insurance and very fast. I am extremely satisfied with the service."
We responded:
"We’re so glad Melissa could assist you promptly with your RV insurance quote! Your satisfaction means a lot to us, and we’re here whenever you need support in the future. Thanks for choosing us! ~Bruce Kitterman State Farm"
Profile photo of Thomas Odeen

Thomas Odeen

February 10, 2026

5  out of  5
rating by Thomas Odeen
"I had the pleasure & privilege of sitting down with Melissa to go over our policies! Melissa, as with everyone at Kitterman State Farm, was genuinely engaged in the whole of our discussion! She was gracious with her time an answered all of my questions! Always a joy to do business with Kitterman State Farm and wouldn’t dream of going anywhere else for my insurance needs!"
We responded:
"We’re so grateful for your thoughtful review! It’s wonderful to hear that Melissa took the time to thoroughly go over your policies and answer all your questions. At Kitterman State Farm, we strive to provide attentive and personalized service, and your feedback means the world to us. Thank you for choosing us for your insurance needs — we look forward to continuing to support you in the future! ~Bruce Kitterman State Farm"
Profile photo of Dux Galt

Dux Galt

February 5, 2026

5  out of  5
rating by Dux Galt
"Duke saved me $100/mo. Very polite and helpful."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Duke was able to help you save $100 a month. We’ll be sure to pass along your compliments to him. If you ever need anything else, don’t hesitate to reach out! ~Bruce Kitterman State Farm"
Profile photo of Vickie Shriver

Vickie Shriver

February 4, 2026

4  out of  5
rating by Vickie Shriver
"Was very happy with sincerity of the employees. Happy Happy. Future assistance Duke is finding out what I need. And look in the future to have all my concerns to be in a bundle that I can afford. I am looking to the future with clearer eyes. Glad I have State Farm on my team. Again very happy. Sincerely Vickie Shriver"
We responded:
"Hi Vickie, We truly appreciate your thoughtful feedback! It’s great to hear that our team’s sincerity has made a positive impact and that Duke is working with you to address your needs. We’re excited to help you organize your coverage in a way that’s both comprehensive and affordable. Knowing you feel confident about the future means a lot to us. ~Bruce Kitterman State Farm"
Profile photo of Vivi Life

Vivi Life

February 3, 2026

5  out of  5
rating by Vivi Life
"Hi Melissa, I just wanted to say thank you so much for being so helpful with my auto and life insurance. You made everything so easy to understand, and I really appreciate your professionalism. I’ll definitely be recommending you to my friends!"
We responded:
"I really appreciate you taking the time to share your experience! Helping you navigate your auto and life insurance was a pleasure, and I’m thrilled to hear that everything was straightforward and professional. Your referrals mean so much, and I’m here anytime you or your friends need support. Thanks again. ~Bruce Kitterman State Farm"
Profile photo of paul real

paul real

February 2, 2026

5  out of  5
rating by paul real
"Melissa has been a great help in keeping my policy up to date, when I needed changes made."
We responded:
"We really appreciate your feedback! It’s great to know that Melissa has been able to assist you with updating your policy when needed. Thanks for choosing us—we’re always here to help whenever you need any changes or support! ~Bruce Kitterman State Farm"
Profile photo of KJ Watson

KJ Watson

January 31, 2026

5  out of  5
rating by KJ Watson
"Talked with Duke for a while, he answered all my questions (I had a lot). He was great."
We responded:
"Thank you KJ, for taking the time to share your experience! I’m glad to hear that Duke was able to answer all your questions and provide great support. We’re always here to help, so don’t hesitate to reach out anytime! ~Bruce Kitterman State Farm"
Profile photo of Ron Sasso

Ron Sasso

January 30, 2026

5  out of  5
rating by Ron Sasso
"Excellent service and communication. Very helpful!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with our service and communication. We’re always here to help whenever you need us! ~Kitterman State Farm"
Profile photo of Emily Maryanski

Emily Maryanski

January 28, 2026

5  out of  5
rating by Emily Maryanski
"Thanks Duke. You have been incredibly helpful, I appreciate your communication with me. This whole process has been made so easy because of you. Thanks again"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Duke was able to make the process easy and that his communication was helpful. We'll be sure to pass along your appreciation to him. Thanks again for your support!"
Profile photo of Tamara Hoefer

Tamara Hoefer

January 27, 2026

5  out of  5
rating by Tamara Hoefer
"Bruce Kitterman State Farm office has been very helpful with getting me through to the elusive claims department in order to finalize the claim on my older car. They also got right on the task of getting my new car covered and my new insurance cards to me. I’m very happy with their willingness to serve me and get the job done promptly. I’ve had help from several different people in the office and they were all knowledgeable and able to help me with my coverage needs right away."
We responded:
"Thank you so much for your thoughtful and detailed 5-star review! We’re delighted to hear that our team at Bruce Kitterman State Farm was able to assist you promptly and effectively with your claims and new coverage on your new vehicle! Providing knowledgeable and friendly service is our top priority, and your kind words mean a lot to all of us. We truly appreciate your trust and look forward to continuing to serve your insurance needs! ~ Bruce Kitterman State Farm"
Profile photo of Jeanette Boyd

Jeanette Boyd

January 23, 2026

5  out of  5
rating by Jeanette Boyd
"Erica was great, listened to my needs, made some suggestions and got me car insurance for a great price"
We responded:
"Thank you for highlighting our service! We’re proud to help our Rapid City neighbors find peace of mind. – Bruce Kitterman - State Farm Insurance Agent"
Profile photo of Matt Sadler

Matt Sadler

January 20, 2026

5  out of  5
rating by Matt Sadler
"Duke is a fantastic agent and did a great job saving me money on my premium with State Farm! Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Duke was able to help you save on your premium. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out."
Profile photo of Adam Braun

Adam Braun

January 20, 2026

5  out of  5
rating by Adam Braun
"We worked with Ben on a quote for home owner and vehicle insurance. He was very thoughtful in his quote and took the time to explain his recommendations. I highly recommend the Kitterman agency and especially Ben!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Ben provided thoughtful recommendations and took the time to explain everything clearly. We appreciate your high recommendation of both Ben and the Kitterman Agency. Please don't hesitate to reach out if you need any further assistance!"
Profile photo of LeAnn Vance

LeAnn Vance

January 13, 2026

5  out of  5
rating by LeAnn Vance
"Melissa is as absolutely amazing with her fast and professional service - within 4 minutes she was able to take care of my request. Always kind and professional. Thanks, Melissa!!"
We responded:
"Thanks a bunch for the awesome review! We’re so happy Melissa could help you quickly and professionally. We’ll make sure to share your kind words with her. Looking forward to helping you again soon!"