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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marin Arnesen

Marin Arnesen

July 21, 2025

5  out of  5
rating by Marin Arnesen
"It’s not clocking to you that Kameron stands on business here. 10/10 agent everyone should insure through him (no shade to anyone else in the office they’re all nice but Kameron is the best)"
We responded:
"Marin, thank you! Kameron will be thrilled to see such a ringing endorsement. He really takes time to understand our customers and help them protect what's most important to them. From all of us Kitterman State Farm, thanks again!"
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Lexi Strickland

July 18, 2025

5  out of  5
rating by Lexi Strickland
"Melissa R. was amazing and made switching new vehicles over smoothly and easy! Highly recommend!"
We responded:
"We're delighted to hear that Melissa made switching your new vehicles smooth and easy! If you need any further assistance, we're always here to help."
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Karla Fitschen

July 17, 2025

5  out of  5
rating by Karla Fitschen
"Kameron was the Best!! He called back when he said he would, gathered all info and best of all, saved us $$! Very professional and pleasant to work with! Would definitely recommend giving him a call for a quote!!!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Kameron provided you with excellent service, was professional, and helped save you money. Your recommendation means a lot to us!"
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Kurtis Hirschfeld

July 17, 2025

5  out of  5
rating by Kurtis Hirschfeld
"Mat was very helpful in getting the exact coverage I needed. Explained any questions I had and made the process switching home and auto to State Farm simple."
We responded:
"We're thrilled to hear that Mat was able to provide you with the exact coverage you needed and made the process of switching your home and auto insurance to State Farm simple. We appreciate your trust and support!"
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Tralice Ellis

July 16, 2025

5  out of  5
rating by Tralice Ellis
"I have been procrastinating changing over my autopay information and finally reached out via text today. Kaylee was very prompt in responding and extremely patient working around my schedule to connect with me to update my information!!! The process was smooth and simple. You are very lucky to have such a pleasant colleague like Kaylee on your team!!!"
We responded:
"Thank you for the outstanding review! We're happy to hear you received prompt and efficient service for your renters and vehicle insurance. Your recommendation means a lot to us! We look forward to continuing to serve you and your family's insurance needs! - Bruce"
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Michele Hartman

July 16, 2025

5  out of  5
rating by Michele Hartman
"Maleah with State Farm was Amazing. Her professionalism shined through. She was able to give us a great quote and gave us options on the coverage and deductibles. I appreciated her kindness. She emailed new insurance cards and the binder over in a timely manner so we could get it to the finance company. She has wonderful customer service and is definitely an asset to State Farm. I have had State Farm insurance since I was 16. Second to none Always."
We responded:
"Thank you so much Michele for your kind words and for taking the time to share your experience! We're thrilled to hear that Maleah provided you with excellent service and helped you find the right coverage options. Your loyalty to State Farm over the years means a lot to us, and we're proud to have team members like Maleah who go above and beyond to assist our customers. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing Kitterman State Farm!"
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Rachael Baxter

July 15, 2025

5  out of  5
rating by Rachael Baxter
"New to the state and Kameron made switching my insurance a breeze. He was quick to respond and take care of all my new insurance needs. Thanks for all your help!"
We responded:
"Thank you so much for the kind words! We're thrilled Kameron could make your insurance switch as smooth as a sunny day in South Dakota. Welcome to Kitterman State Farm. If you ever need anything else, we’ve got you covered—literally! 😊🚗🏡"
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K Gould

July 11, 2025

5  out of  5
rating by K Gould
"Maleah has been such a pleasure to work with! Since early June, she’s helped and advised me on auto insurance and a landlord policy in preparation for my upcoming military PCS, making the process smooth amidst the chaos of moving to another state. I’ll be reaching out to her for any future questions I may have about my policies."
We responded:
"First and foremost, thank you for your service! Adn, thank you so much for your kind words! We're thrilled to hear that Maleah was able to make the insurance process smooth and stress-free during your PCS. It’s our pleasure to support you, and we look forward to assisting you with any future questions or needs. Wishing you all the best with your move and your new adventure!"
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Geri Hoopes

July 11, 2025

5  out of  5
rating by Geri Hoopes
"Our recent experience with kitterman state farm insurance was definitely a pleasant one. They helped us get a great rate on our home and auto policies...explaining in such a way that everything was clear for us. Again, we were so pleased with how great it was to deal with them."
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that we could help you find great rates and provide clear, helpful explanations. It’s always our goal to make the insurance process easy and enjoyable. We truly appreciate your trust and look forward to serving you again in the future!"
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Katris Hayes

July 9, 2025

5  out of  5
rating by Katris Hayes
"Bruce was so great and patient give him a raise he’s great. Sold me a great policy !"
We responded:
"Thank Katris! From the whole team at Kitterman State Farm, we really appreciate earning your business. It's a real pleasure hearing such wonderful feedback. Welcome to Kitterman State Farm!"
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Abbie Clark

July 7, 2025

5  out of  5
rating by Abbie Clark
"Thanks for your help Melissa!!"
We responded:
"We're so thrilled Melissa was able to help you out! If you ever need anything in the future, please don't hesitate to reach out."
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Raoul Lebaron

July 3, 2025

5  out of  5
rating by Raoul Lebaron
"Kailee excellent job thank you mucho"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear you had a great experience. If you ever need anything else, don’t hesitate to reach out!"
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Kelly Gilquist

July 1, 2025

5  out of  5
rating by Kelly Gilquist
"Professional, helpful, great service, good prices!"
We responded:
"Good morning Kelly! Thank you for the 5 Star rating. We appreciate your business!"
Profile photo of Rachel Gillis

Rachel Gillis

June 27, 2025

5  out of  5
rating by Rachel Gillis
"He was fantastic! He was able to help me and then some. Very nice, very personable, I would definitely recommend to a friend! Thank you for setting me up with possibly the cheapest renters insurance in rapid city!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that we could help you find affordable renters insurance here in Rapid City. Your recommendation means a lot to us. If you ever need anything else, please don't hesitate to reach out. Thanks again!"
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Nina 0

June 27, 2025

5  out of  5
rating by Nina 0
"Melissa was very helpful. She worked with quick service and great communication. She was very personable and friendly!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Melissa provided quick service and clear communication while making your experience personable and friendly. We appreciate your support and look forward to assisting you again in the future!"
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abby lawrence

June 26, 2025

5  out of  5
rating by abby lawrence
"Kameron was very helpful and an overall great agent."
We responded:
"Thank you for your kind words! We're happy to hear that Kameron was helpful and provided great service. We appreciate your feedback and are here whenever you need us!"
Profile photo of Angela Martin

Angela Martin

June 24, 2025

5  out of  5
rating by Angela Martin
"Again, State Farm doesn't disappoint. Melissa helped me change vehicles on my policy all over the phone. She's always been number 1. Thanks again Melissa"
We responded:
"Thank you for sharing your experience! We're so glad you chose Kitterman State Farm after your frustrations with Progressive. It’s fantastic to hear that Melissa was able to provide you with the best quote for all your cars and assist you with the Drive Safe and Save option. Your high recommendation means a lot to us! If you need any further assistance, our team is here to help."
Profile photo of Mark Reiner

Mark Reiner

June 24, 2025

5  out of  5
rating by Mark Reiner
"Melissa has been consistently and outstandingly helpful. Whenever I have needed assistance she is right on it, with accuracy and cheerfulness. I wish every organization was filled with persons of her caliber."
We responded:
"Good afternoon, Mark! Knowing Melissa is outstandingly helpful on a consistent basis makes our day. From all of us at Kitterman State Farm, thank you for your business!"
Profile photo of Lisa Birrenkott Shattuck

Lisa Birrenkott Shattuck

June 24, 2025

5  out of  5
rating by Lisa Birrenkott Shattuck
"We are dealing with Kameron Cochran and he has been nothing but fabulous! Professional, kind, persistent when necessary and an all around pleasure in handling our insurance needs. We also had amazing communication with Jamie keeping us updated as well! Thank You! You are sincerely appreciated! ~Lisa and Murray Shattuck"
We responded:
"Good morning, Lisa! Hearing Kameron was professional, kind and persistent without being pushy is music to our ears. We are so happy you trust Kitterman State Farm with your insurance needs and look forward to working with you for a long time!"
Profile photo of Maria Talm

Maria Talm

June 24, 2025

5  out of  5
rating by Maria Talm
"Kameron was very helpful. He explained things in detail.Recommended!"
We responded:
"Thank you for the recommendation and 5-Star rating, Maria! It is so great to heat Kameron was able to help and explain your options in detail. Welcome to Kitterman State Farm! "
Profile photo of Courtney Bell

Courtney Bell

June 19, 2025

5  out of  5
rating by Courtney Bell
"Working with Melissa has been amazing. She has been so helpful and kind. She makes it a personable experience so you know you’re in good hands. You rock Melissa!"
We responded:
"Courtney, we could not agree more. Melissa rocks! On behalf of her and the whole team at Kitterman State Farm, thank you. We're here for you and all our customers with the personal attention you deserve!"
Profile photo of Deb Horan

Deb Horan

June 19, 2025

5  out of  5
rating by Deb Horan
"Melissa Rivers is efficient, knowledgeable and very easy to communicate with."
We responded:
"Thank you Deb! It is always so nice to hear from our valued customers. Doing business with you over the years has been a real pleasure!"
Profile photo of Taylor Fox

Taylor Fox

June 18, 2025

5  out of  5
rating by Taylor Fox
"Insurance can be scary. It involves things that a lot of people hate. Math, and phone calls. Since buying a home in 2024 I can now comfortably say, I am NOT an insurance expert, but I am a pretty solid shopper. And my insurance shopping led me here to State Farm and specifically to Kameron as my new insurance agent. Kameron has been great to work with. He's extremely polite, professional, and honest. That last quality was very important to me as most insurance agents I had talked to felt like they were all trying to sell me something. Kameron never came across like that and speaking with him over multiple meetings felt like I was talking with a fellow human, and not a salesman. All in all I'm a very satisfied customer who is happy with their rates and feels good about my choice to go with State Farm."
We responded:
"Thank you for such a great review, Taylor! It sounds like you had a fantastic experience with Kameron! It's great to hear that he was able to make the often-daunting process of insurance shopping more approachable and enjoyable for you. Finding an agent who is not only knowledgeable but also genuinely cares about your needs can make all the difference. Your satisfaction with the rates and our personal touch in your interactions is really encouraging. Congratulations on your home purchase, and here’s to peace of mind with your insurance at Kitterman State Farm!"
Profile photo of Jenifer_h132000@yahoo.com Tigger17

Jenifer_h132000@yahoo.com Tigger17

June 17, 2025

5  out of  5
rating by Jenifer_h132000@yahoo.com Tigger17
"Kittermans team is always friendly and super helpful with all my concerns, very knowledgeable in what they do. Long time member and not going anywhere. Melissa Rivers assisted with a quote and policy set up for newest vehicle addition for my son, she was very efficient."
We responded:
"Thank you so much for your kind words Jenifer! We're thrilled to hear that our team continues to be friendly and helpful with all your concerns. It's wonderful to have you as a long-time customer and that you're happy with the service you’ve received from Melissa. We’re glad she could assist you efficiently with your quote and policy setup for your son’s new vehicle. We appreciate your loyalty and look forward to continuing to serve you for years to come!"
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Renee Hummell

June 16, 2025

5  out of  5
rating by Renee Hummell
"Fabulous customer service--quick response, kind, and reapectful. Thank you for communicating through text--it makes it easier and more efficient for our busy schedules."
We responded:
"Good evening, Renee. Doing business how our customers prefer is one of our specialties at Kitterman State Farm. Thank you for your feedback and thank you for trusting us with your insurance needs!"