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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Gillies

June 12, 2026

5  out of  5
rating by Cindy Gillies
"Kameron helped me so much with my house and car insurance. Made it ease to get the right deal and is very reasonable. Thanks again !!!!"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your support and are grateful you chose us. ~Bruce Kitterman State Farm"
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Karen Boodramp8o

June 12, 2026

5  out of  5
rating by Karen Boodramp8o
"Miss . Ashley was an amazing representative. Excellent customer service!!! Keep up the good work."
We responded:
"Thank you for the great review! We’re so glad to hear that Miss Ashley delivered amazing customer service and made your experience a positive one. We’ll definitely pass along your compliments. We appreciate you choosing us—thanks again!"
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Ryan Custer

June 11, 2026

5  out of  5
rating by Ryan Custer
"Melissa was awesome in helping me out with adding a new vehicle to my account. She took the time to review and verify all my current coverage and updated me on new options. She answered all my questions and was upfront with costs. Melissa reconfirmed my trust in Bruce Kitterman and State Farm."
We responded:
"Hi Ryan, Thank you so much for the wonderful review! We’re thrilled to hear Melissa provided great support while adding your new vehicle to your account—taking the time to review your coverage, answer your questions, and clearly explain the options and costs. We truly appreciate your trust in Bruce Kitterman and State Farm, and we’re here whenever you need anything in the future. —Bruce Kitterman State Farm"
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Jeff Gillam

June 11, 2026

5  out of  5
rating by Jeff Gillam
"The insurance agent and staff were very welcoming and accomodating. The agent was very well prepped and knowledgeable about the type of coverage we were after."
We responded:
"We’re happy to hear you were greeted warmly and that the team was able to accommodate your requests. It’s also wonderful to know your agent was well-prepared and truly knowledgeable about the coverage you were looking for."
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Ryan Smith

June 9, 2026

5  out of  5
rating by Ryan Smith
"Jackson was super friendly & helpful!! Always receive great service! Thank you!"
We responded:
"We really appreciate your kind words! It means a lot to hear Jackson was friendly and helpful, and that you always have a great experience with us. Thanks again for choosing us—we hope to see you soon!"
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Mark Locke

June 9, 2026

5  out of  5
rating by Mark Locke
"Melissa is an awesome State Farm team member! She always ‘answers on the first ring’, and works diligently to get my requests completed. She does analysis on her own to provide smart options regarding my insurance needs. Melissa is friendly and professional and always makes sure the t’s are crossed and the i’s are dotted!"
We responded:
"Thank you for the fantastic review! We’re so glad to hear Melissa is providing excellent service—answering right away, working diligently to get your requests taken care of, and offering smart, thoughtful guidance. We truly appreciate your kind words about her friendliness, professionalism, and attention to detail. We’re lucky to have her on our team, and we’re grateful you chose State Farm!"
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Bailey G

June 8, 2026

5  out of  5
rating by Bailey G
"I needed to update my policy after moving states for work! Matt was extremely helpful in changing everything in a timed manner!"
We responded:
"Hi Bailey, thank you for the kind words! Moving and updating coverage can be stressful, so we’re happy Mat made it easy and got everything handled in a timely manner. We appreciate you choosing us!"
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Jasmine Ringing Shield

June 5, 2026

5  out of  5
rating by Jasmine Ringing Shield
"Melissa responded to my questions promptly and was able to help me with everything very quickly the last couple of months. Thanks Melissa! :)"
We responded:
"Hi Jasmine, thanks for taking the time to leave us a review! We’re glad to hear Melissa was quick to respond and that she could help you with everything over the past couple of months. We’ll make sure she gets your kind note—thanks again! 🙂"
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Jack pletten

June 5, 2026

5  out of  5
rating by Jack pletten
"Everything was easy and smooth. Matt really helped out throughout the whole process and was very quick to respond and always available when I had questions. Probably the best Insurance station I’ve ever worked with!"
We responded:
"Hi Jack, thank you so much for your great review! We’re thrilled to hear everything was easy and smooth, and that Mat was able to help throughout the process with quick, responsive support. We truly appreciate your kind words and look forward to working with you again in the future! ⭐️"
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Heather Ebert

June 5, 2026

5  out of  5
rating by Heather Ebert
"Excellent service by Melissa"
We responded:
"Melissa truly delivers excellent service, and we’re happy to hear you were impressed. Thanks for taking the time to leave a review!"
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Veronica Carnes

June 4, 2026

5  out of  5
rating by Veronica Carnes
"Kameron was very helpful through the whole transaction."
We responded:
"Thanks for the review! We’re happy Kameron could help you throughout the transaction."
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Jamie Mendoza

June 2, 2026

5  out of  5
rating by Jamie Mendoza
"Kameron was AMAZING! Hands down the go to person. We were able to get home, car and juvenile insurance. Made the home buying process fun and easy."
We responded:
"Thanks for the great review! We’re so happy to hear Kameron was able to help you with home, auto, and juvenile insurance, and that your home-buying experience felt simple and enjoyable. We appreciate you!"
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Dan Quest

June 1, 2026

5  out of  5
rating by Dan Quest
"Melissa was very friendly and helpful. Thank you"
We responded:
"Thank you for your wonderful review! We’re so glad Melissa was friendly and helpful. We truly appreciate your support and hope to see you again soon! "
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e cowden

May 30, 2026

5  out of  5
rating by e cowden
"I recently spoke to a woman named Ashley about a quote for car insurance. She was very pleasant to speak with and seemed very knowledgeable. Even though I’m still deciding on whether I’d like to start fresh somewhere else, she was respectful and kind when I told her I needed to think about it. Some people can be very rude when not given an immediate Yes but her reaction was one that left an impression. If I choose to make a change I’m definitely calling her back, she’s someone I’d happily do business with!"
We responded:
"Hi E Cowden, thank you for the wonderful review! We’re so glad Ashley made such a great impression when you reached out for a car insurance quote. It means a lot to hear she was respectful and patient while you considered your options—especially since you mentioned how some people react differently when they don’t get an immediate “yes.” If you decide to make a change, we’ll be ready to help, and we’d be happy to have the chance to earn your business. Thanks again for your kind words!"
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Dorothy Larson

May 29, 2026

5  out of  5
rating by Dorothy Larson
"Extremely helpful and friendly. Lots of thanks for the help!"
We responded:
"Thank you for the great review! We’re glad you felt supported from start to finish. Your kind words and the thanks mean a lot to our team!"
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Jim

May 29, 2026

5  out of  5
rating by Jim
"I was having a difficult time getting my car insured for a stated amount and Mellisa went out of her way to get them to cover it for the amount I needed. Thank you very much!!"
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Eileen Eller

May 26, 2026

5  out of  5
rating by Eileen Eller
"I worked with Duke Mickle in setting up my Auto and Homeowners Insurance. He was very professional, thorough and patient in answering my questions & guiding me through the process. I hope to work with him again with any future insurance needs I have."
We responded:
"Thank you, Eileen! We really appreciate your feedback. Duke is committed to being professional, thorough, and patient—so it means a lot that he guided you through everything and answered all your questions. We’d be happy to help with any future insurance needs!"
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Paula Efta

May 20, 2026

5  out of  5
rating by Paula Efta
"Duke was great, got back to me in a timely fashion and was both professional and fun to work with."
We responded:
"We’re thrilled to hear that! Thanks for sharing that Duke was quick to respond and great to work with—both professional and fun. We really appreciate your business and hope to see you again soon! ~Bruce Kitterman State Farm"
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Mark Prall

May 15, 2026

5  out of  5
rating by Mark Prall
"Ben was great to work with. He was efficient and saved me a lot of money. I would highly recommend them. And already have."
We responded:
"Thank you for taking the time to leave us a review! We’re glad Ben was efficient and helped you save money. If you ever need anything else, we’re here to help—thanks again for recommending us!"
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Audrey Montileaux

May 14, 2026

5  out of  5
rating by Audrey Montileaux
"Melissa was very patient with me in the process of insuring a new camper. She is extremely fast in getting back with me about quotes and questions I had on my daughter’s policy. Her attention to detail and excellent customer service is greatly appreciated!"
We responded:
"Thanks so much for your kind review! We’re glad Melissa was able to help you through the process of insuring your new camper, and that her responsiveness and attention to detail made everything smooth. We truly appreciate your trust and we’re here anytime you have questions."
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Doug Stockman

May 11, 2026

5  out of  5
rating by Doug Stockman
"We met with Ben the other day to review our insurance policies. He did a great job, couldn't have been more helpful."
We responded:
"Thank you for taking the time to share your experience! Ben will be thrilled to hear how helpful he was during your policy review. We’re grateful for the opportunity to help!"
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Cin Kin

May 8, 2026

5  out of  5
rating by Cin Kin
"Bruce did an excellent job in reviewing our insurance policies, financial goals and made recommendations. We needed to update our home and auto policies and add riders. He explained every thing well and what we needed and did not need Bruce was extremely professional and we felt listened to."
We responded:
"Thank you for the fantastic review! We’re glad Bruce was able to thoroughly review your insurance policies, discuss your financial goals, and provide clear recommendations. It’s wonderful to hear you felt listened to throughout the process. We appreciate your trust and the opportunity to help with your home and auto updates and added riders."
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Beth Cowles

May 8, 2026

5  out of  5
rating by Beth Cowles
"Teilla did an amazing job assisting me with my insurance needs!"
We responded:
"Appreciate the kind words! So glad Teilla could help with your insurance needs."
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Trent Culver

May 7, 2026

5  out of  5
rating by Trent Culver
"Matt Hamaker helped me out tremendously, he gave me a great quote in no time at all I highly recommend"
We responded:
"Hi Trent, thank you for taking the time to leave such a kind review! Mat is awesome—he’ll be thrilled to hear you had a great experience. We appreciate your recommendation."
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Mary Gould

May 7, 2026

5  out of  5
rating by Mary Gould
"Duke was so helpful. He is very knowledgeable and I received top rate customer service"
We responded:
"Hi Mary, thank you! Duke is truly knowledgeable—and we’re happy you received excellent customer service. We appreciate your recommendation."