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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin DeGarmo

September 7, 2025

5  out of  5
rating by Justin DeGarmo
"As always interacting with Melissa is a great experience. Thank you for the amazing support and help on such short notice."
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sammy loaiza

September 4, 2025

5  out of  5
rating by sammy loaiza
"Great experience!"
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Alyssa Heidemann

September 4, 2025

5  out of  5
rating by Alyssa Heidemann
"Melissa Rivers with State Farm was very fast at getting a quota on my what my insurance amount a month was going to be. Especially when she said that it was very crazy in the office today."
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Emily North

September 3, 2025

5  out of  5
rating by Emily North
"I’ve trusted Bruce Kitterman with my insurance needs for over 10 years, and he has never let me down. Bruce is an exceptional professional, and he surrounds himself with the same caliber of talent. Ben, who assisted me today, was incredibly helpful and a pleasure to work with. He’s highly knowledgeable and patiently answered every question I had. Thank you, Ben, for your outstanding service, and of course, thank you, Bruce, for consistently delivering excellent service!"
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Allen

August 30, 2025

5  out of  5
rating by Allen
"Mat did an excellent job providing us home and auto insurance. He answered all of our questions and provided great advice. I would highly recommend Mat to help with any of your insurance needs."
We responded:
"Thank you Allen! We're happy Mat was able to help you out. Mat is a great member of our team and I know he looks forward to helping more customers as great as you! "
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Luke

August 29, 2025

5  out of  5
rating by Luke
"Awesome"
We responded:
"Hi Luke, we really appreciate the kind words! "
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Michelle Salazar-Rodriguez

August 29, 2025

5  out of  5
rating by Michelle Salazar-Rodriguez
"David is excellent to work with. He is patient, listens to the customer and their needs. No high pressure, just solid insurance advice. In an impersonal technology heavy world, it is so nice working with a person who cares about each family he works with. Highly recommend David!!"
We responded:
"Michelle, thank you so much for what you've shared about David! We strive to make every interaction feel as personal as possible. If there is anything we help with in the future, please don't hesitate to ask. "
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Alex Zoller

August 28, 2025

5  out of  5
rating by Alex Zoller
"Best experience hands down, great value also!"
We responded:
"Thank you for the kind feedback, we really enjoyed working with you! If you ever need anything in the future, please don't hesitate to reach out! "
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Danita Stoll

August 28, 2025

5  out of  5
rating by Danita Stoll
"Melissa was very informative, and answered all of my questions. Very professional, thank you."
We responded:
"We're thrilled Melissa was able to help and made the process painless. Thank you for the 5 star review Danita! "
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Karla Arthur

August 28, 2025

5  out of  5
rating by Karla Arthur
"I am so glad that I came to State Farm. David was so helpful and professional. He compared my former policy to what they could do for me. He saved us quite a lot of money for better coverage! I would definitely recommend any car owner or homeowner or renter to ask for David to get an insurance quote."
We responded:
"We really appreciate your recommendation! David has been a great addition to our team and we're so excited to see all the customers he helps along the way. Saving money with better coverage is always a good day! "
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Dalton Baker

August 27, 2025

5  out of  5
rating by Dalton Baker
"Kaylee was great"
We responded:
"Thank you for the kind words Dalton! "
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Justyce Radspinner

August 21, 2025

5  out of  5
rating by Justyce Radspinner
"I bundle my home and auto with state farm at the Bruce kitterman office and Melissa is my go to girl there! She is always so helpful and understanding and quick to get things done! Best customer service I've received at any insurance office! 10/10 recommend!"
We responded:
"Thank you for such a great review, Justyce! The home/auto bundle is one of our many specialties at Kitterman State Farm, and it's great to hear that Melissa is always able to provide the best customer service and help we pride ourselves for. We appreciate your recommendation and look forward to continuing to serve all your insurance needs! "
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Kendell Gibby

August 20, 2025

5  out of  5
rating by Kendell Gibby
"Kameron was super helpful in finding me a better rate, and incredibly patient with all my questions. Strongly recommend these guys if you want to save some money! Thanks Kameron!"
We responded:
"Thank you so much for your feedback, Kendell! Nothing beats saving money on your insurance and having someone as patient and helpful as Kameron to help you do it! Your recommendation means a lot to us, and we appreciate your support. Don't ever hesitate to reach out with any other questions you may have! Thank you for choosing Kitterman State Farm! "
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Nicole Lee

August 19, 2025

5  out of  5
rating by Nicole Lee
"I had a great experience with Kameron. He has really saved my family alot of money as well as providing greater coverage. Kameron is very personable and I appreciate him doing an accurate quote so when we made our decision to switch carriers it was all very streamlined. Thank Kameron and State Farm."
We responded:
"We really appreciate the feedback! Better coverage for less money is always a win win situation. Thank you for trusting Kameron and our office! "
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joseph Rice

August 18, 2025

5  out of  5
rating by joseph Rice
"Friendly and knowledgeable people."
We responded:
"Thank you Joseph! Friendly and knowledgeable are great attributes to describe the team at Kitterman State Farm. We appreciate you and your business!"
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David Emery

August 15, 2025

5  out of  5
rating by David Emery
"Every time I contact this office for anything, they respond promptly and handle the request as needed. This time was no different, Melissa was great!"
We responded:
"Good afternoon, David! It's great to hear you get the help you deserve when you call Kitterman State Farm. We're happy Melissa was able to help and look forward to serving you next time you need us!"
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Ryan Manuel

August 15, 2025

5  out of  5
rating by Ryan Manuel
"Kameron helped me package my two vehicles, home, and umbrella policy into an over all affordable and fair price. He was very kind, personable, and easy to work with. He was also willing to help with some extra leg work in comparing options for personal property insurance and working with my lender in finalizing any loose ends."
We responded:
"Thank you for letting us know Kameron was such a great help, Ryan! Knowing we were able to meet your needs for both vehicles, your home and umbrella as well or work with your lender is music to our ears here at Kitterman State Farm. Welcome and thank you for your business!"
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Joshua Hertel

August 15, 2025

5  out of  5
rating by Joshua Hertel
"Matt has been phenomenal to work with. Very transparent through the entire process of switching insurance and always trying to get the best coverage for you at the best rate. Very pleased to be switching over to these guys."
We responded:
"Helping our fantastic customers get the best coverage for the best rate, whether they're new or have been with us for the last ten years, is what we do best. Being transparent is critical in our business. It's great to know Mat was able to earn your business. Welcome to Kitterman State Farm!"
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Diane Ax

August 15, 2025

5  out of  5
rating by Diane Ax
"Great customer service and reasonable policy fees. Shoot out for Kameron!!"
We responded:
"Hi Diane! We will definitely give Kameron that shout out. He is a fantastic team member who provides great service at every turn. We appreciate your feedback!"
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Melissa Wysocki

August 14, 2025

5  out of  5
rating by Melissa Wysocki
"I'll be the first to admit, I may love people, but I dread interacting with them for the 'mundane' things in life, so I've mostly stuck to handling my insurance needs online or through the phone. Let's be real; we all know that feeling of "salesman ick". I was a bit worried I'd feel uncomfortable going into an office for the first time, but I never once felt uncomfortable in this office. Kameron has been fantastic to work with. I never felt pushed into anything that I didn't want to do, I was given the time and space to ask all of my questions and I didn't feel pressured to make snap decisions, rather I felt empowered to take the time outside of the office to do my own research and make my decisions. Seriously, don't let the fact that an agent has to do their job and their goal is in fact to sell their product sway you away from an in person experience. I swear on my 7-lb hate-filled-would-make-a-deal-with-the-devil chihuahua's life that Kameron never once gave me the "salesman ick". My experience was really highlighted by the fact that nothing felt transactional - well except the true handing over of my card for payment. Kameron really got to know me as a person while we interacted. I have ZERO doubts he will check in on something personal when I see him in person again! That's just the type of guy he is. I also had the pleasure of working with Ben as I begin retirement planning. From our first short conversation, I got zero "salesman ick" once again! I am looking forward to continuing to work with him. While I may not have interacted with everyone in this office, I HIGHLY recommend this insurance office, and specifically Kameron for your insurance needs and Ben for your retirement/investment needs. Stay tuned for updateds as I continue to build on my retirement plans with Ben's help."
We responded:
"Melissa, thank you so much for your heartfelt review. We truly appreciate your kind words. We understand that the "salesman ick" feeling can be one of the worst experiences for a customer, and we would never want anyone to feel that way. Whether it's personal insurance, business insurance, or retirement planning, our goal is always to help and support you. We're excited to have you as a customer and look forward to continuing this journey together!"
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william woltmann

August 12, 2025

5  out of  5
rating by william woltmann
"Melissa is as terrific as terrific can be. She explained our coverage in detail and answered all of our questions. I wish all of State Farm associates were as professional."
We responded:
"That's great to hear Bill! Thank you so much for the kind words, we'll make sure to pass them along to Melissa. "
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JAVIER LOPEZ

August 11, 2025

5  out of  5
rating by JAVIER LOPEZ
"I got excellent service thankyou (Kaylee)."
We responded:
"Greetings Javier! Thank you for letting us know that Kaylee was able to provide excellent service. Knowing our team is taking care of our wonderful customers is fantastic!"
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Paul M. Johnson

August 10, 2025

5  out of  5
rating by Paul M. Johnson
"Kaylee was prompt and professional, very accommodating and helpful with my many queries."
We responded:
"Hi Paul! Thank you so much for your kind words! We're glad to hear that Kaylee was able to assist you promptly and professionally. We always strive to provide reasonable prices and excellent service, so it’s great to know we met your expectations. If you have any more questions or need further assistance with your property insurance, please don’t hesitate to reach out. Thanks again for your feedback!"
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Steve Tish

August 7, 2025

5  out of  5
rating by Steve Tish
"Melissa is a gem at Bruce Kitterman State Farm Insurance…great customer service👍"
We responded:
"Thank you Steve. Nothing makes us happier than hearing from our valued, long term customers like you. We appreciate your business!"
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Cindi Shutt

August 7, 2025

5  out of  5
rating by Cindi Shutt
"Prompt, excellent customer service"
We responded:
"Thank for your business Cindi! Great customer service is at the heart of all we do. We appreciate your feedback!"