Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Bruce Kitterman
Office Hours
After Hours by Appointment
Address
Rapid City, SD 57701
East of Monument Hospital, just off the intersection of Cambell St & Fairmont Blvd!
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
-
Phone
(605) 348-2525 -
Fax
(605) 348-2526
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
-
Phone
(605) 348-2525 -
Fax
(605) 348-2526
Languages
Simple Insights®
Credit score facts and myths
Credit score facts and myths
Think it’s impossible to improve credit scores? That’s just one of many credit score myths. Read on to learn about some common misconceptions.
How to prevent pipes from freezing
How to prevent pipes from freezing
Frozen pipes can cause significant water damage in your home. State Farm provides ways to help prevent frozen pipes, and how to deal with burst pipes.
Dangers of texting while walking for pedestrian safety
Dangers of texting while walking for pedestrian safety
Texting and playing on your smartphone can be dangerous on the go. Here are reasons to stop walking while texting.
Social Media
Viewing team member 1 of 10
Ben Tordsen
Office Manager
License #19369941
I was born in Missouri and moved to South Dakota soon afterwards. I grew up in Rapid City and have lived here since 2001. Most of my childhood was spent outdoors in the midst of the Black Hills. I am passionate about many things in life. Most of all, my beautiful wife, our family dog, and anything that rolls down the road.
After working in the automotive industry, I am beyond excited to be a part of the Bruce Kitterman State Farm agency. Through my experience I’ve learned first-hand the value of having a sound insurance plan in place. I look forward to helping our customers understand the important role insurance has in everyday life!
Viewing team member 2 of 10
Mat Hamaker
Account Representative
License #20479796
I'm proud to call the beautiful Black Hills home. I was born in Rapid City, grew up in Hot Springs, and after a few moves around the Midwest, life eventually brought me back to South Dakota. There's truly no place I'd rather call home.
Before beginning my career in insurance, I worked as a licensed Locomotive Engineer and Conductor. That experience taught me the importance of responsibility, attention to detail, and being someone others can depend on - qualities I bring with me every day at Kitterman State Farm.
One of the things I enjoy most about insurance is getting to know our customers. I love learning, sharing what I know, and helping people better understand their coverage so they can feel confident protecting the people and things that matter most. I value the relationships we build with our customers and truly believe that at Kitterman State Farm, we're more than a team - we're a family, and we want our customers to feel like part of that family too.
Outside of the office, I'm happily married and the proud parent of two young children who keep life busy and fun. I love hunting and fishing, especially when I can enjoy them with family and friends. And when I can't get outdoors, I'm always up for the occasional video game.
I'm proud to be part of the Kitterman State Farm team and grateful for the opportunity to serve the people and families of the Black Hills.
Viewing team member 3 of 10
Melissa Rivers
Customer Service Manager
License #20643327
Viewing team member 4 of 10
Jackson Kitterman
Account Manager
License #20705882
Growing up with a State Farm Agent in the family gave me an early look at what this business is really about - being there for people and helping them protect what matters most. I saw firsthand the relationships that can be built with customers and the difference you can make when someone needs you most.
After recently graduating from Stevens High School here in Rapid City, I decided to start building a career of my own in insurance and financial services. Shortly after turning 18, I earned my insurance licenses and joined the Kitterman State Farm team. I'm excited to learn as much as I can, continue growing in the industry, and help people throughout the community I've always called home.
Outside of the office, I enjoy snowboarding, skateboarding, camping, working out, and spending time with friends.
As a Kitterman, State Farm has been part of my life for as long as I can remember. Now I'm excited to begin my own journey in the business and be part of the Kitterman State Farm team!
Viewing team member 5 of 10
Ashlie Mahlen
Account Manager
License #20886132
With seven years of experience in the insurance industry, I have dedicated my career to helping individuals and families protect what matters most to them. Originally from Minnesota, I recently relocated with my husband, our two children, and two German Shepherds to embrace new opportunities and take on new challenges.
Outside of my professional life, I am passionate about photography, a creative pursuit that has been an important part of my life for many years. I also enjoy attending live music events, camping, and exploring trails in our side-by-side.
I am excited to bring my expertise, commitment, and enthusiasm to the team at Kitterman State Farm as we work together to deliver exceptional service and meaningful options to our customers.
Viewing team member 6 of 10
Duke Mickle
Account Representative
License #20548707
I was born in Northern Minnesota and spent the majority of my childhood in the farm country of Western Minnesota. While in college at North Dakota State, I spent every summer working in Keystone, SD and fell in love with the Black Hills area. I moved to Rapid City permanently in 2021 and began my career in the tourism industry. Through that experience, I grew a great appreciation for the Black Hills and the communities within.
Living roughly 600 miles from most of my family, my friends are some of the most important people in my life and I spend much of my free time with them. I love the outdoors and spend as much time as I can doing anything outside. I enjoy everything football, golfing, hiking, and traveling.
After going through a severe injury myself, I quickly came to realize the importance of quality insurance and the life-saving difference it can make in an individual’s life. After that experience, a career in insurance just made sense for me. I have always been passionate about helping people and meeting new people in the community, and at Kitterman State Farm, I am able to do just that. It is a privilege to be a part of this team and to be in a position that allows me to service the awesome people of Rapid City and all of South Dakota.
Viewing team member 7 of 10
Kameron Cochran
Account Representative
License #21039618
I grew up in Sturgis, South Dakota, and after college had the opportunity to experience life in South Carolina and Florida while working as a Power Lineman. Eventually, my fiance and I decided it was time to come home to South Dakota and begin our next chapter.
After returning, I discovered how much I enjoyed working directly with people through a career in real estate. That passion for building relationships and helping others eventually led me to insurance and Kitterman State Farm. I enjoy getting to know our customers, understanding what's important to them, and helping them find the right coverage to protect the people and things that matter most.
Outside of the office, I love staying active and spending time outdoors. Swimming, hiking, working out, and spending time at the lake or beach are some of my favorite activities. My wife and I also love to travel and have a goal of experiencing a new country every year.
Most of all, I enjoy spending time with my wife, our dogs as well as our friends and family. After living in different parts of the country, I'm grateful to be back home in South Dakota and excited to serve the community as part of the Kitterman State Farm team.
Viewing team member 8 of 10
Stephanie Muchow
Account Manager
License #22322558
Having such deep roots right here in the Black Hills, I am excited to be an Account Manager with Kitterman State Farm. I was born in Rapid City and spent part of my early years living in England and Southern California before returning home to the Black Hills in 1996. I’m proud to call this area home and truly enjoy being part of the community.
One of my favorite parts of what I do is getting to know our customers and building relationships that last. I believe insurance should feel personal, not complicated. I take the time to listen, understand what’s important to each customer, and help make sure their coverage fits their needs. Whether I’m helping with auto, home, renters, or life insurance, answering questions about a policy, or helping when life changes, I want our customers to know they have someone they can count on.
To me, great customer service is about more than taking care of a transaction. It’s about making people feel welcome, valued, and confident that they have a team looking out for them. I love helping people understand their insurance and being a dependable resource when they need us.
Outside of the office, I’m married, the proud mom of two grown children, and a very proud grandma to my four-year-old grandson. Spending time with him and the rest of my family is one of my greatest joys. We love boating, camping, spending time outdoors, and making memories together while enjoying everything the beautiful Black Hills have to offer.
I’m grateful to be part of the Kitterman State Farm team and look forward to helping our customers protect the people, places, and things that matter most to them.
Viewing team member 9 of 10
Joe Ablan
Account Representative
License #16962543
I came to the Black Hills through the United States Air Force, where I served on active duty as an aircraft mechanic working on the B-1 bomber. After achieving the rank of Staff Sergeant, I decided it was time to hang up my military career and put down roots in the place I had grown to love. I’m proud to now call the Rapid City area home.
As an Account Representative with Kitterman State Farm, I enjoy getting to know our customers and helping them protect the people and things that matter most to them. My time in the Air Force taught me the importance of attention to detail, dependability, and doing things the right way—qualities I bring with me when helping customers with their insurance needs.
Whether we’re talking about auto insurance, home and renters insurance, life insurance, or preparing for what’s ahead, I want customers to feel comfortable asking questions and confident in the coverage they choose. Insurance can sometimes seem complicated, and I enjoy helping make it easier to understand while building relationships our customers know they can count on.
Outside of the office, I attend St. John’s Orthodox Church in Rapid City. My faith is an important part of my life and close to my heart. I love taking advantage of everything the Black Hills has to offer as well. You’ll often find me spending time at the lake, hiking, gardening, grilling, or playing a round of golf. Most importantly, I enjoy spending time with my friends and family.
I’m grateful the Air Force brought me to the Black Hills and even more grateful that I was able to make this community my home. I look forward to helping our customers throughout Rapid City and the surrounding area with their insurance needs.
Viewing team member 10 of 10
Jamie Bazoon
Account Manager
License #20775478
I was born and raised in Indiana, where I lived the first 24 years of my life before getting married. My first marriage was to a member of the military which allowed me to see a lot of this beautiful country. I have lived in North Carolina, Tennessee, and Texas. My favorite was North Carolina. Of all the places I visited, I loved Wilmington most because of the beautiful beaches.
Eventually, my two boys and I moved back to Indiana where I currently live with my partner of the last two years. The boys are in taekwondo and that keeps all of us busy. I even participate sometimes! When we’re not taking each other down on a taekwondo mat, we like to play board games and enjoy movie nights as a family. Our family is rounded out by our dog Keano and our cat Arlo, who’s black and white, and looks like he’s wearing a permanent tuxedo.
I started with State Farm in July of 2023. I worked in my first office for about a month before the agent was promoted within State Farm and moved to another state. After abruptly losing my childcare, I needed something with more flexibility to be able to be home with the kids before and after school. The State Farm opportunity has provided me to work in a remote position with multiple agents in a support role specializing in helping customers. I currently work part time in four different offices across Indiana, South Dakota, Wyoming, Delaware, and Pennsylvania. I am excited to be part of Kitterman State Farm!
Rapid City - SD Full Time
Rapid City - SD Full Time