Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Bruce Kitterman
Office Hours
After Hours by Appointment
Address
Rapid City, SD 57701
East of Monument Hospital, just off the intersection of Cambell St & Fairmont Blvd!
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
-
Phone
(605) 348-2525 -
Fax
(605) 348-2526
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
-
Phone
(605) 348-2525 -
Fax
(605) 348-2526
Languages
Simple Insights®
School bus safety tips
School bus safety tips
Safety tips for children and parents as they wait at the bus stop, cross the street, and enter/exit the bus. Plus tips for bus drivers as they transport the kids.
Packing tips for moving
Packing tips for moving
Moving furniture and packing up a house for a move can be frustrating and tiring but packing smart helps. Here are some tips.
How does 401k matching work?
How does 401k matching work?
Find out how 401k savings plans and employer matching works.
Social Media
Viewing team member 1 of 7
Ben Tordsen
Office Manager
License #19369941
I was born in Missouri and moved to South Dakota soon afterwards. I grew up in Rapid City and have lived here since 2001. Most of my childhood was spent outdoors in the midst of the Black Hills. I am passionate about many things in life. Most of all, my beautiful wife, our family dog, and anything that rolls down the road.
After working in the automotive industry, I am beyond excited to be a part of the Bruce Kitterman State Farm agency. Through my experience I’ve learned first-hand the value of having a sound insurance plan in place. I look forward to helping our customers understand the important role insurance has in everyday life!
Viewing team member 2 of 7
Melissa Rivers
Customer Service Manager
License #20643327
Viewing team member 3 of 7
Teilla Drury
Account Manager
License #21271652
I have worked in Customer Service since I was 15. I enjoy helping people and look forward to continuing that mission with Kitterman State Farm. I also love the outdoors, as long as the weather cooperates, spending time with my family and video games.
I was born in Sturgis, SD where I spent half of my childhood before moving to Gillette, WY. After finishing high school, I moved back to Rapid City in 2014. Growing up, I spent a lot of time with my aunt, who was a foster parent, which inspired me to follow in her footsteps. I currently have two amazing foster kiddos, a 5-year-old Dogue de Bordeaux and an 11-year-old cat.
Throughout my professional career, I have worked in some form of Customer Service. In fact, I have enjoyed a working with customers since entering the work force at 15 years old. I get great joy from helping people any time I can. I look forward to continuing that mission with Kitterman State Farm. When I am not working hard to help others both personally and professionally, I greatly enjoy the outdoors (as long as the South Dakota weather cooperates!). Also, I always love spending time with my family and my favorite video games.
Viewing team member 4 of 7
Erica Dustin
Account Representative
License #21645971
I grew up in rural Southern California before moving to the Sierra Nevada mountains of Northern California after high school. I worked as an Executive Assistant for a state prison and then as a Loan Officer for a local credit union. In 2025, my husband and I were blessed with the opportunity to move to out of the state and after lots of research and road trips, we chose Rapid City. I am so excited and grateful for the opportunity to serve the community working for Kitterman State Farm. In my professional career, I have found my purpose in ensuring that customers leave happy and wholly satisfied that their individual needs were met. I look forward to bringing that purpose to your insurance!
In my free time, I am truly a homebody. I am an avid reader and can usually be found with my kindle in hand. My Bloodhound, Grizz, is my personal shadow and follows me around all day, usually begging for scraps of whatever I’m eating (we also enjoy being a taste tester for anything my husband cooks on the smoker!). I’m looking forward to having more usable garden space and attempting to remedy my brown thumb!
Viewing team member 5 of 7
Kaylee Gooch
Account Manager
License #21386559
Hi everyone! My name is Kaylee, and I’m thrilled to be a part of the Kitterman State Farm team. I was born and raised in Rapid City, where I attended Rapid City High School and graduated a year early. Coming from a family with a background in insurance, I obtained my insurance license at 18 to follow in my parents' footsteps.
In my free time, I enjoy watching documentaries, crocheting, and reading. If I’m not indulging in those activities, you can find me spending quality time with my family. I look forward to contributing to the team and growing together!
Viewing team member 6 of 7
Duke Mickle
Account Representative
License #20548707
I was born in Northern Minnesota and spent the majority of my childhood in the farm country of Western Minnesota. While in college at North Dakota State, I spent every summer working in Keystone, SD and fell in love with the Black Hills area. I moved to Rapid City permanently in 2021 and began my career in the tourism industry. Through that experience, I grew a great appreciation for the Black Hills and the communities within.
Living roughly 600 miles from most of my family, my friends are some of the most important people in my life and I spend much of my free time with them. I love the outdoors and spend as much time as I can doing anything outside. I enjoy everything football, disc golfing, hiking, and traveling.
After going through a severe injury myself, I quickly came to realize the importance of quality insurance and the life-saving difference it can make in an individual’s life. After that experience, a career in insurance just made sense for me. I have always been passionate about helping people and meeting new people in the community, and at Kitterman State Farm, I am able to do just that. It is a privilege to be a part of this team and to be in a position that allows me to service the awesome people of Rapid City and all of South Dakota.
Viewing team member 7 of 7
Jamie Bazoon
Account Manager
License #20775478
I was born and raised in Indiana, where I lived the first 24 years of my life before getting married. My first marriage was to a member of the military which allowed me to see a lot of this beautiful country. I have lived in North Carolina, Tennessee, and Texas. My favorite was North Carolina. Of all the places I visited, I loved Wilmington most because of the beautiful beaches.
Eventually, my two boys and I moved back to Indiana where I currently live with my partner of the last two years. The boys are in taekwondo and that keeps all of us busy. I even participate sometimes! When we’re not taking each other down on a taekwondo mat, we like to play board games and enjoy movie nights as a family. Our family is rounded out by our dog Keano and our cat Arlo, who’s black and white, and looks like he’s wearing a permanent tuxedo.
I started with State Farm in July of 2023. I worked in my first office for about a month before the agent was promoted within State Farm and moved to another state. After abruptly losing my childcare, I needed something with more flexibility to be able to be home with the kids before and after school. The State Farm opportunity has provided me to work in a remote position with multiple agents in a support role specializing in helping customers. I currently work part time in four different offices across Indiana, South Dakota, Wyoming, Delaware, and Pennsylvania. I am excited to be part of Kitterman State Farm!
Rapid City, SD Full Time
Rapid City, SD Full Time
Rapid City, SD Full Time